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Are You Getting Social Mentions? How to Find Out When Someone is Talking About You on Social Media

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How do you know if people are giving you praise online using social mentions? Find out in this brand new video! Subscribe here to learn more of my secret SEO tips: https://www.youtube.com/subscription_center?add_user=neilvkpatel Find me on Facebook: https://www.facebook.com/neilkpatel/ Read more on my blog: https://neilpatel.com/blog Or even worse, how do you know if someone's talking crap about you online? It would suck if people were saying bad things about you and you don't know about it. That's like people talking behind your back. Wouldn't you want to know if a friend's talking behind your back? Hey everyone, I'm Neil Patel, and today I'm going to share with you how to know if people are talking about you online. The first thing you need to do is check on a site called socialmention.com. What this site does is, for free it'll tell you who's talking about you. Again, when you know who's talking about you, you can get ahead of it. You can know if you need to react or not react. The thing with social mention is, it's not the best tool out there. Mention.com which is a paid version, it is better, and that works, and it alerts you ahead of time, right when it happens. Technically it's not ahead of time, but it's usually ahead of time before everyone else knows something is happening, right? Because when something comes out about you or your business, it takes a few hours at least before other people know about it. But with mention.com, you'll get notified right away, and you could be ahead of it. If you want a free tool, you can also use Google Alert. I've been using that for ages, and the cool thing about Google Alerts is you get alerted every time someone mentions your brand or your name. And it's effective. I do a combination of all three of those tools so that way I can stay ahead of it. And now that you know when someone's talking about you, good or bad, I'm going to share what you should be doing. So, let's say someone's talking about you in a positive way, what should you do? You shouldn't just leave it there. You should comment. You should say, "thanks". You should participate. You should email them. You should get to know them. If you have a product or a service that you're selling and someone's saying amazing things and reviewing you, and they have a huge audience or a significant influence you can give them some of your products for free or your services. That way, they're much more likely to keep promoting you in the future. In other words you're turning 'em from being hey, just random one time reviewer to becoming a brand evangelist. By being a brand evangelist or having tons of 'em, you're gonna have more and more people saying amazing things about you. Just think about Beats by Dre. Who's their brand evangelist? Pretty much every celebrity out there. Anyone in the music industry or athlete, they're all like, check out my headphones, Beats by Dre. They're walking when they're going to a basketball game, like wearing the Beats by Dre. That's all brand evangelism. And when you know who's talking about you and you convert them into evangelists. Now when someone talks about you poorly, what should you do? If they're talking about you poorly and they don't have a big following, you can just leave it alone. But what I like doing is I love to rebuttal. And by showing them that you're just a kind person and you're not trying to fight fire with fire, then you're more likely to convert them from a hater into a lover. No one wants haters out there. Why can't you have more lovers? And you can do that. You just have to get in their good graces and take what they're saying to heart. So if you use these tools and you interact with people, and you do try improving, you'll not only know who's saying what about you and when they're saying it, but you'll be able to turn a lot of these people into brand evangelists. And that'll cause you to grow your business through marketing.
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Text Comments (31)
Site Studio (1 year ago)
Just lose the green screen.
Neil Patel (1 year ago)
Thanks for your feedback.
Sanjay Shinde (1 year ago)
Thanks Neil.
Neil Patel (1 year ago)
You're very welcome!
ICE Starboy (1 year ago)
Hey, should I set my website to target US in search console? I realize that I'm ranking on page 1 and 2 for US traffic but I'm not even in the top 50 for Canada or UK... While my competitors are ranking similarly for all those countries... Should I change it?
Neil Patel (1 year ago)
If you're not targeting customers outside the U.S., you should target U.S.-based customers.
Anand Singh (1 year ago)
Thanks Sir Your all Video is splendid Plz make a video for website Security because security is very Important Your student Anand Singh
Neil Patel (1 year ago)
:-)
Anand Singh (1 year ago)
Welcome Sir
Neil Patel (1 year ago)
I'm not an expert on security, but I'll consider it for a future article. Thanks Anand!
Motaharul Hasan (1 year ago)
Thank You Sir. Everyday i learn something new.
Neil Patel (1 year ago)
Glad to hear it!
Prabin (1 year ago)
Really awesome
Neil Patel (1 year ago)
Thanks!
Niklas Rembra (1 year ago)
great video but bad timing. (Socialmention seems to be down atm). Buzzbundle is also a good one and has a free version.
Neil Patel (1 year ago)
Yes, I discovered that after the video was already recorded. Thanks for the alternative suggestion!
Mangesh Rane (1 year ago)
Hope Buzzbundle works
Mangesh Rane (1 year ago)
Niklas Rembra right i found same proboem
Saad Ali Khan (1 year ago)
Nice Tips #NeilSIR :). I do use Google Alerts & Mention.com on a regular basis... Though I have used all three of it [ Luckily ] :) ...
Neil Patel (1 year ago)
Awesome!
Abhishek Rajput (1 year ago)
Neil don't you run out of ideas and get tired and frustrated while writing artical posts.
Neil Patel (1 year ago)
Can't say that I do. There's always something new to talk/write about in digital marketing :-)
Ajay Pathak (1 year ago)
Hey can u plzz make a video on how to be confident when u r balding. I am talented but from the past few moths i am having a high quantity of hairloss and due to which i am too afraid to face any 1. Plzz help. I can't live my life like this anymore. 😶
Neil Patel (1 year ago)
That's really not a topic that I cover. I talk about digital marketing.
Manav Singh (1 year ago)
How you always get ideas for videos? They are always out of the box.
Brandon Daniels (1 year ago)
You're the best! And, I like how you make these videos short and sweet. Thanks so much! You're a life saver...
Neil Patel (1 year ago)
From reading about digital marketing, encountering issues with my clients, lots of places :-)
Choyon Saha (1 year ago)
hi neil do it is your favorite t-shirt
Neil Patel (1 year ago)
I record lots of videos on the same day :-)
FreshMind Ideas (1 year ago)
Thanks Neil, have used Google Alrets before, now gonna try social mention :)
Neil Patel (1 year ago)
Unfortunately, it's down right now. Another commenter suggested Buzzbundle

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